Tools & Resources

Three women shopping together in a clothing store

Member Resources

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Inclusive Retail Toolkit

Open to All’s Inclusive Retail Toolkit has resources and trainings to help retail environments be welcoming, safe, and inclusive for both employees and customers.

Safe for All

Safe For All

To raise awareness about the impact of GBVH in our workplaces and how to best respond, Open to All and Futures Without Violence are excited to launch a new poster campaign, SafeForAll.

Business Resource Cover

Business Resource Toolkit

In partnership with Yelp and Ralph Lauren, Open to All has created this toolkit to help your business—no matter your size or industry—take the next step. In this toolkit you’ll find resources to let employees and customers know you are Open to All.

Customer Action Center

Customer Action Center

Sign the Customer Pledge and commit to treating employees and other customers with respect and dignity. Check out our resources, including videos to learn more about implicit bias and allyship.

Employee Resource Group Guidebook

Employee Resource Group Guidebook

A Special Edition of Seramount’s ERG Leadership Handbook, developed in Partnership with Open to All, Seramount and Michael Kors.

Inclusion and Belonging Playbook Cover

Inclusion and Belonging Playbook

Building and Deepening Internal Support for Diversity, Equity, and Inclusion

Award-winning Innovations

Our work to create a culture of trust, collaboration, safety, and innovation has resulted in powerful industry-wide initiatives, including Inclusive Retail and our award-winning Mitigate Racial Bias in Retail Charter collaboration, which outlines simple, but research-driven steps retailers can take to create a more inclusive retail environment. ​

Mitigate Racial Bias in Retail Charter

Resources & E-Learnings

In addition to the publicly accessible resources posted to our website, Open to All offers many resources just for members, including:​​

OTA launched a 100+ page Employee Resource Group Leadership Guidebook, published in partnership with Capri Holdings/Michael Kors and Seramount. We surveyed OTA members about their ERG programs and wrote case studies to address such topics as including part-time retail sales associates, best practices for working with communities of faith, intersecting identities (such as LGBTQ people of color), and how to manage ERGs globally. 

VF Corporation’s Limitless Learning Retail Apprenticeship program is a year-long program that grants retail associates the chance to develop new skills and make connections in a corporate setting.  Open to All and VFC collaborated to create a blueprint for those interested in starting their own pilot apprenticeship program.

In partnership with the Retail Industry Leaders Association, Right To Be, the Leadership Conference on Civil and Human Rights, OTA produced a toolkit to manage crisis communications, public safety, brand reputation, protecting employees and customers from harassment and violence, and hearing from survivors and loved ones of hate-motivated violence, including retail locations.

  • Unconscious Bias Training produced in partnership with Ralph Lauren.
  • Allyship and Advocacy Training produced in partnership with Ralph Lauren.
  • Reduce Racial Bias in Retail Training produced in partnership with Mattingly Solutions.

Questions about Open to All?

Can’t find the answers you’re looking for? We’re happy to help.

Collaborative Programming

We bring companies together to share ideas and best practices and to adapt and innovate.​​

1

In-person Events

We hold annual national and regional events, such as the Open to All Convening in San Francisco and the Belonging Summit in New York City.​

2

Online Communication

Through the members-only portal and listserv, members compare strategies, exchange best practices, and access a buddy system pairing junior DEI officers with seasoned leaders. ​​

3

Monthly Briefing

Members attend our monthly briefing and collaboration series covering topics from the legal analysis of court cases impacting DEI to disability inclusion to the rise in hate crimes. ​

Interactive Programming

  • How to best support Muslim employees and customers during Ramadan presented by Muslim Advocates
  • Addressing the rise in anti-Semitic hate crimes with the Anti-Defamation League,
  • Combatting anti-AAPI hate with Asian Americans Advancing Justice—AAJC;
  • Legal analysis of the United States Supreme Court’s decision on affirmative action and implications for corporations with Legal Defense Fund
  • Access and accommodation—disability inclusion in the workplace presented by the American Association of People with Disabilities and Disability: IN
  • An overview of national and state-level attacks on LGBTQ people with the Movement Advancement Project.