Customer Action Center
At Open to All®, we believe that everyone should feel safe, respected, and accepted. We believe that we all have something to contribute. We believe that we can all learn from each other. We believe that when we listen and care for each other, when we work together, when we value our customers, we all thrive.
Open to All partners with businesses to build a stronger community where all customers feel a deep sense of belonging and connection, whether they make a purchase or not. We strive to create a welcoming and safe environment everyone—including employees, visitors, customers, vendors and clients—regardless of race, ethnicity, national origin, sex, sexual orientation, gender identity and expression, religion or disability and any other qualities that make us unique.
We invite customers to join us. Sign the Customer Pledge and commit to treating employees and other customers with respect and dignity. This is a journey where we will learn together, listen to each other, and create a more inclusive America. Check out our resources, including videos to learn more about implicit bias and allyship.
CUSTOMER PLEDGE
Thank you for taking the Open to All customer pledge! Customers at an Open to All business can expect to be treated with respect, no matter who you are. Open to All customers commit to returning the favor.
Once you sign the Open to All Customer Pledge, you will start receiving emails and resources about the campaign. Please note that your privacy is important to us and we will never publish the names of customers who have signed the pledge.
OPEN TO ALL CUSTOMERS AGREE TO:
Treat employees and other customers with dignity and respect regardless of race, ethnicity, national origin, sex, sexual orientation, gender identity and expression, immigration status, religion or disability. Open to All customers understand that knowing how to be truly welcoming can sometimes be an evolving journey—which is why Open to All offers free videos and other resources to help strengthen diversity, equity, and inclusion—and which give customers tools about how to be an ally if they see others being treated badly.
Open to All customers share our beliefs that building a stronger community means everyone should feel safe, respected, and accepted. That we all have something to contribute. That we can all learn from each other. That when we listen and care for each other, when we work together, when we value both customers and employees equally, we all thrive.
SHOW SUPPORT:
Those who face discrimination daily, don’t know when they’ll encounter people who will treat them with respect, and when they will be mistreated. Knowing that they have allies present, lowers their anxiety and creates a supportive environment.
Make your support visible! We encourage consumers to show that they are a member of Open to All by adding a virtual badge to their social media profiles. Post a selfie taken in your favorite Open to All store, using the #OpenToAll hashtag and make sure to tag Open to All as well as the store.
Want to accentuate your visible support for Open to All? Visit our online store and choose from a variety of options.
RESOURCES
Creating inclusive spaces where everyone feels welcome, valued, and resected is a journey we all must take together. It requires listening and learning to each other. Below are some resources and videos about implicit bias and allyship.
Right to Be’s bystander resources
Bystander Intervention Training
Conflict De-Escalation in the Workplace
Be An Unlikely Ally
How to Outsmart Your Own Unconscious Bias
We All Have Implicit Biases
